Valued Clients

At Sudbury Psychology Services, we deeply appreciate you for entrusting us with your care. Your well-being is our top priority, and we are committed to providing a seamless, secure, and supportive experience. This page is designed to give you easy access to everything you need.

Secure Access to Your Client Portal

At Sudbury Psychology Services, your privacy and seamless care experience are our top priorities. To keep communication secure and organized, we use the Session Health Client Portal, a HIPAA-compliant platform designed to protect your personal information and streamline every aspect of your therapy journey.


What you can do in the client portal:


  • Secure Messaging: Send non-urgent messages for scheduling or clarifying session details. This messaging is not intended for therapy itself. I strive to respond within 48 business hours, however, often respond much sooner.
  • Billing & Payments: Access invoices, superbills for insurance reimbursement, and payment receipts.
  • Forms & Documents: Complete forms, view assessments, and access educational materials.
  • Appointments: View upcoming sessions and cancel if needed. If you cancel, please use secure messaging to reschedule.


Access Your Secure Client Portal

Convenient & Secure Telehealth Sessions

For virtual therapy appointments, I use a HIPAA-compliant, secure telehealth platform designed for private and seamless online sessions.

Before Your Telehealth Appointments:

  • You’ll receive a session link in your appointment reminder email, typically sent 24 hours in advance.
  • Ensure you are in a quiet, private space with a strong internet connection.
  • For the best experience, use a laptop, tablet, or desktop rather than a phone.


Join Your Telehealth Session Here

Office Address:
75 Union Ave, Suite 210, Sudbury, MA 01776

Parking:

Available in the back of the building or on the side in any non-reserved spots.

Directions to the Office

From the Front Entrance:

Enter through the street-side glass front door.

Head upstairs, go through the glass door at the top, take your first left, and my office is the second on the left (look for the sign for Dr. Lisa Taylor, Sudbury Psychology Services).

From the Back Entrance:

Enter through the back ground floor door (the 2nd-floor exterior stair entrance is locked).

Follow the hallway, take a left at the end, then a right to the main lobby.

Head upstairs, go through the glass door, take your first left, and my office is the second on the left.

Waiting Area:
 If you arrive early, a shared waiting area is located at the end of the hallway after you go upstairs.

Important Privacy Notice

Email and text are NOT secure: Please avoid sharing sensitive information through these channels.
For emergencies:

  • Call 988 for the Suicide & Crisis Lifeline
  • Dial 911 for immediate assistance
  • Visit the nearest emergency room

Additional Contact Options

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Call Us

Feel free to give us a call, during normal business hours. 

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Email Us

For general questions 

contact us via email.

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Book Your Session

Secure Client Portal




Access Your Secure Client Portal

Thank You for Being a Valued Client

Your trust means everything to us. We are dedicated to making your experience as comfortable, secure, and stress-free as possible. If you ever need assistance, please don’t hesitate to reach out, we’re here for you.

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